Delivery & Returns

UK Delivery

UK Delivery

 

We offer free UK delivery on orders £50 & over, see below for all other delivery charges & delivery information.
 

Orders Under £50 - £4.95
Orders £50 & Over - Free

 

Delivery Times

Your order will be delivered the next working day if ordered before 2pm Monday - Friday for products marked 'Free Next Day Delivery On Orders Over £50'.

For all other products please see the delivery time on product the page. 

2-5 Day Delivery Areas 

Please note the following post codes have a 2-5 day delivery time:

AB31-56, BT, FK17-99, G83, HS1-9, IV, KA27-28, KW1-17, PA20-33, PA34-49, PA60-78, PH15-26, PH30-41, PH42-44, PH49-50, ZE1-3


One Hour Delivery Slot

 

If your order is shipped with DPD you will be emailed a one hour delivery slot on the morning of your delivery. If you're not going to be in to receive your parcel then you can arrange for it to be left in a safe place, with a neighbour or arrange an alternate delivery date via the DPD Local websiteNot available for palletized orders or 2-5 day delivery areas.


Please note that next day delivery only applies to marked products and delivery times are only estimates. The above quoted delivery prices are for orders placed online only, orders placed via phone or email will be charged our full shipping rates. Prices exclude VAT.
 

 
International Delivery

International Delivery

 

Advance Yacht Systems ships to over 50 countries worldwide, your order will be processed within 24 hours of receipt Monday to Friday, you will receive a tracking number for your international order. For international shipments we use the following couriers, DHL, DPD, FedEx, TNT and UPS.

We cannot send to freight forwarders/handlers or PO boxes.

Below is a list of countries that Advance Yacht Systems ships to online, if you can't see your country listed contact us and we can give you a quote.

 
  • Antigua & Barbuda
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Belgium
  • Bermuda
  • Bulgaria
  • Canada
  • Cape Verde
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Grenada
  • Guernsey
  • Hong Kong
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Jersey
  • Kenya
  • Korea (the Republic of)
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madagascar
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Monaco
  • Montenegro
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Saint Lucia
  • Saint Kitts and Nevis
  • Saint Vincent & Grenadines
  • Seychelles
  • Singapore
  • Slovinia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Thailand
  • United Arab Emirates
  • United States of America
  • Virgin Islands (British)
  • Virgin Islands (U.S.)
Returns

Returns

 

UK Retail Orders ONLY

A refund can be obtained within 14 calendar days of delivery. Before returning your order please fill in our online returns form below.

We will refund the full cost of the goods and the lowest shipping cost available to you at the time of order. We will process your refund within 14 days of receipt of the good(s). 

The good(s) must be returned with all its original packaging and in re-saleable condition. Please send the good(s) with a copy of your receipt/invoice to the following address at your own cost:

Advance Yacht Systems
FAO: Returns Department
9 Fernacre Business Park
Budds Lane
Romsey
Hampshire
SO51 0HA

Advance Yacht Systems will process your refund within 14 days of receipt of the retunred item(s).

If you need any assistance or have any questions you can call us on 01794 523 900 Monday to Friday 8.30am to 5pm.

 
 
Name *
Name
Please confirm that you have read and agree to our Terms of Business *

Important

We recommend that you return your order in the original packaging that it was delivered in using a recorded delivery service. Advance Yacht Systems cannot accept liability for any items that are lost or damaged in transit.