Customer Care

Delivery & Returns

UK Delivery

Orders Under £100 Excl VAT

Economy Delivery (3-5 Days)	£7.99 Excl VAT
Next Working Day Delivery	£14.99 Excl VAT — Order before 1pm for same day dispatch

Orders £100 & Over Excl VAT

Next Working Day Delivery	Free

Next Working Day Delivery - Postcode Restrictions

Please note that next working day delivery is not available for the following postcodes, the delivery time to these postcodes is 2-5 day.

AB31-38, AB41-56, BT (ALL), FK17-21, G83, GY9, HS1-9, IM (ALL), IV (ALL), KA27-28, KW0-17, PA20-78, PH15-99, PO30-41, ZE (ALL)

We cannot send to freight forwarders/handlers or PO boxes.

Please note that the above rates are valid for online orders only, orders placed via email or phone will be charged our standard delivery rates.

International Delivery

Advance Yacht Systems ships to over 40 countries worldwide, your order will be processed within 24 hours of receipt Monday to Friday, you will receive a tracking number for your international order. For international shipments we use DHL and FedEx.

We cannot send to freight forwarders/handlers or PO boxes.

Below is a list of countries that Advance Yacht Systems ships to online, if you can't see your country listed contact us and we can give you a quote.

Delivery charges will automatically be calculated at checkout.

Learn More About Deliveries Outside Of The UK

Antigua & Barbuda
Australia
Austria
Bahamas
Barbados
Belgium
Bermuda
Bulgaria
Canada
Cape Verde
Croatia
Cyprus
Czech Republic
Denmark
Finland
France
Germany
Gibraltar
Greece
Grenada
Guernsey
Iceland
Ireland
Italy
Jersey
Latvia
Lithuania
Luxembourg
Malta
Mexico
Monaco
Montenegro
Netherlands
New Zealand
Norway
Panama
Portugal
Saint Kitts and Nevis
Saint Lucia
Saint Vincent & Grenadines
Slovenia
Spain
Sweden
Switzerland
Trinidad & Tobago
Virgin Islands (British)
Virgin Islands (U.S.)

Returns

UK Retail Orders Only

A refund can be obtained within 14 calendar days of delivery. Before returning your order please fill in our online returns form below.

We will refund the full cost of the goods and the lowest shipping cost available to you at the time of order. We will process your refund within 14 days of receipt of the good(s).

The good(s) must be returned with all its original packaging and in re-saleable condition. Please send the good(s) with a copy of your receipt/invoice to the following address at your own cost:

Advance Yacht Systems
FAO: Returns Department
9 Fernacre Business Park
Budds Lane
Romsey
Hampshire
SO51 0HA

Advance Yacht Systems will process your refund within 14 days of receipt of the returned item(s).

If you need any assistance or have any questions you can call us on 01794 523900 Monday to Friday 8.30am to 5pm.

Important

We recommend that you return your order in the original packaging that it was delivered in using a recorded and insured delivery service. Advance Yacht Systems cannot accept liability for any items that are lost or damaged in transit.