Refund policy
Returns — UK Retail Orders Only
A refund can be obtained within 14 calendar days of delivery. Before returning your order, please email info@advanceyacht.co.uk or call 01794 523900, Monday to Friday, 8.30am to 5pm, with your invoice number, the product(s) you are returning and the reason for the return.
We will refund the full cost of the goods and the lowest shipping cost available to you at the time of order, within 14 days of receiving the returned item(s).
Goods must be returned with all original packaging, in re-saleable condition, with a copy of your receipt or invoice, at your own cost, to:
Advance Yacht Systems
FAO: Returns Department
9 Fernacre Business Park
Budds Lane
Romsey
Hampshire
SO51 0HA
Important: we recommend returning your order in the original packaging using a recorded and insured delivery service. Advance Yacht Systems cannot accept liability for any items lost or damaged in transit.