Read what our customers think about Advance Yacht Systems sales, installation, service and support
Outstanding service - from initial discussions through to detailed planning, leading to really neat installation of excellent items, and all done to schedule. Brilliant!
Dr. John Bayliss - Aldabaran, Jeanneau 45DS
We are absolutely delighted with the DUO 60 watermaker, it has revolutionised our Med cruising. We do not need to risk our gelcoat in tightly packed harbours of charter boats, and on passage we can top up our tanks whenever we run the engine or generator, on sunny days we can use it using solar power to top up the batteries. Very low maintenance providing good quality water, we fitted the optional sink tap which means we bottle our own water to take ashore or freeze as required if we had contaminated tanks. It was a difficult fit on our Island Packet 420 but this was mainly due to the location that we chose, the unit is compact enough. We fitted everything on the stbd side under the fwd stbd saloon seat and removed some of the outer locker bulkhead and placed a shelf in for it to sit on. It all fitted very tidily and if any other IP420 owners are thinking of fitting one we can send pictures and drawing. A good quality product, thank you.
Sean and Jane Gill - S/Y Happy Hour, IP420
Advance Yacht fitted a watermaker and a generator to our Warrior 40 ‘Chiscos’ during the spring of 2011 in preparation for us doing the ARC and an Atlantic circuit in 2011/2012. The sound advice before fitting the equipment, and subsequent workmanship during the fitting were outstanding. Having these two pieces of equipment fitted has transformed our long distance cruising. We had abundant power from the quiet, economical generator and plenty of water, allowing the whole crew to shower everyday. I cannot thank Rod, Caroline and Wayne enough for their efficient and very professional service.
John Simpson - Skipper ‘Chiscos’
St Georges harbour, Grenada
…In use we find the Paguro excellent – it’s very quiet and allows us full use of the 240v systems O/B; just like shore power really. The after sales advice has been 1st Class too. Nothing is too much trouble at AYS and I have no hesitation in recommending Rod and his team to any individual or authority. We like the Paguro’s features – ease of use, good control panel, oil change pump is handy as is access to the impellor and the ability to crank the unit by hand should the need arise. We are very happy indeed with our decision and highly recommend AYS.
Michael & Sue Fordham – Princess P35
I would just like to say how impressed I was by the service and product with respect to the generator you have recently fitted to my SC35, I felt at all times I was dealing with a professional company. The auto pilot upgrade was fitted on Monday and we then proceeded back to Poole, en route we moored in Studland Bay fired up the generator and boiled the electric kettle for its first real test, no problems at all.
Roger Wilson - Sealine SC35
I am writing to let you know how delighted I have been with the seamless service your company has provided from start to finish with supplying & installing a Paguro generator for my new Hallberg Rassy 40.
From the outset the expert telephone advice that I received from Caroline was really helpful and not in the slightest way pushy just to get a sale. As far as the installation of the generator is concerned - perfection is the first word that comes to mind! Wayne managed to fit the genset in the smallest of spaces in such a way that it is totally indistinguishable from an original factory fit! I have absolutely no hesitation in recommending your company and would be pleased to offer myself as a reference to other prospective customers. A great job - well done!
John Copson – Hallberg Rassy
We bought a Paguro generator for our boat from Advance Yacht. As our boat is kept in Greece we drove there with the generator and installed it ourselves. Rod and Caroline gave us excellent advice and told us they would be available by email or phone to talk us through any problems. We did the installation with no trouble whatsoever. The instructions are straightforward. The generator works like a dream. We would recommend Advance Yacht for their personal service and professionalism.
John and Virginia Priem
I purchased a Paguro 3000 generator, inverter/charger and a Dessalator water maker from Advance Yacht Systems over two years ago and since then I have been extremely impressed by the company’s level of customer support. The equipment has performed very well, not only during two seasons in the Mediterranean but also during Arc 2009, in the Caribbean and the return to Europe. When technical issues have arisen (and these were minor), Rod Boreham has provided first class service by email or telephone both in and out of office hours to sort matters out, which has been very reassuring and supportive, particularly on the high seas. Advance Yacht Systems also went out of their way to help me initially to find an experienced installer of the kit in the south of France where my boat is normally based.
Ralph Murphy – Moody 44
We are planning to leave Malta early next week, and so therefore commissioned your system today in the marina. Really pleased to report that after reading your notes again, we got round to the big moment, and shortly after that were making water! No problems, no leaks, all very straight forward, and therefore two extremely happy customers. We know it will make a huge difference to our quality of cruising. We have been more than happy with your service, and are delighted with Dessalator's product.
Chris and Sandra Mennem – Jeanneau 45.2
As a part of my preparations for our upcoming sailing adventure, Advance Yacht Systems fitted a 5kVA Generator, 2 Air Conditioning Units and a Watermaker to my Southerly RS135. I had done extensive research into equipment and available fitters; AYS came out on top as being efficient and best value for money plus there were many personal recommendations. The fitting was conducted within budget, on time and to the highest standard I have experienced in 35 years as a Professional Mariner. Importantly AYS take a justifiable pride in being available for ongoing advice and support.
Commander Simon Nicholson – Yacht ALAMBIL.....Cruising the world.
So at last the floating thing is in the wet stuff …. And, well, one word - ‘BRILLANT’ - not totally silent but pretty close. One down side is that I can now hear the b***** mobile phone,,,. So once again thank you very much. Cheers
Simon Gordon, Rodman 41
I would like to state how pleased I am with Wayne’s efforts. The installation is very professional, the work was carried out on time and within budget, and there was not a speck of dust to show for his efforts. I am seriously impressed. If you ever need a "satisfied customer" to speak to someone, please put my name forward - I would be happy to support you.
Derek Mercer, Fortuna Island Spirit 42
Thank you so much for such a prompt and comprehensive reply. It really is reassuring to know that there is an expert out there who can give such a great service. The generator has now done 2100 hours and has been pretty much trouble free. Quite a contrast with the experience of other long distance sailors we meet using competitors' products where the generator seems to be a constant cause for concern. You certainly have a great product and we are very pleased with it. (I bought it in August 2001 and had the generator installed by Najad at the yard in Sweden (it was a new build). I sailed through the Panama canal in 2002 and after a number of years around the Pacific am now in Singapore heading up to Malaysia and Thailand.)
Mr John Rogers – Najad 490
Just come back from the yacht in Mallorca this week having completed the air con installation on my new 45DS. Unfortunately the weather has not been good so we could not launch the boat before I left, but overall I am very pleased with the quality and advice given by Wayne. Can’t wait to have it in the water and give it its full test…
Peter Dawson – Jeanneau 45DS
Great customer service and very helpful.
Derek Claase – Beneteau 473
From the first contact I found Advance Yacht Systems to be totally professional, very informative and helpful, explaining the options available without any hard sell. The standard of fitting of air conditioning, watermaker and generator was excellent with great care being taken on the boat. Overall I am really delighted with the products and the fit on my yacht.
Peter Davies – Sunbeam 39
Excellent service, nice people to deal with.
Graham Weeks – Jeanneau 54DS
Having had a bad experience with our first watermaker we met Rod of Advance Yacht Systems Ltd at the London Boat Show who showed us the Dessalator D60 which we subsequently purchased. We opted to install the unit ourselves which proved to be very straight forward and, with much support and advice from Rod, was achieved in a matter of hours over a period of a couple of weeks. We are extremely pleased with our Dessalator. Since its installation, and right through our Atlantic crossing earlier this year, the Dessalator performed admirably and we would not now be without it. Our thanks to Rod Boreham and his staff at Advance Yacht Systems Ltd for their unfailing after sales support.
Alan & Doreen Martin, Yacht ‘Kiah’ – Island Packet 380
Rod's grasp of yacht electrical systems, combined with his willingness to explain the benefits and operation of our new inverter and generator have really added to the value we now get from our yacht.
Gary Rhodes - Lagoon 380
Sound professional advice backed up by a top-class installation. After sales service first class.
Mr Max Hubbard – X-Yacht 50
The installation kit and advice given was very comprehensive to ‘DIY’ fitting. Staff were very helpful and the product so far has lived up to expectations. Hours run to date: 57.
Mr David Noyce – Nimbus 320
Because you are competitive with others, what stood out was your obvious ability to install the systems to my satisfaction. You did better than that, particularly in wiring in a switch between shore power/generator and inverter with further wiring to reduce inverter to systems it could handle (microwave, etc.). Furthermore, you installed an extra skin fitting with pipework at no extra cost. As far as I can see, the work was done better than if the boat had been ordered with the extras fitted.
Mr David Watson – Atlantic 39
Can I thank you and your company for the excellent service and the skill of your guys fitting my generator. The fitting went like clockwork as promised and I am very pleased with the result. The work was completed to a high standard by helpful and cheerful staff. They went out of their way to stay behind to show me all the controls and the operation of the generator and I would gladly recommend your company to others.
Tim Price – Bavaria Sports 35
Within just a few minutes of meeting any of the team at Advance Yacht Systems, you realise that you have come to the right people. Their professional and friendly approach combined with a thorough knowledge of their products ensured that I purchased the right equipment for my boat. Labelling hose and electrical connections on the Paguro generator that I purchased was a nice touch and greatly assisted me during self installation. The Paguro itself has proven to be everything that Advance Yacht Systems said it would. With over four months daily use on a commercial vessel, it has remained one hundred percent reliable.
Steve Porter – True Blue – (Light commercial fishing boat)
I was impressed by the quality of the installation and the care taken with the boat during installation. We are very pleased with both the generator and watermaker and have used the watermaker more than I envisaged. The generator in particular is really quiet and smooth.
Bill Dixon - Moody 47
After much research on the net and Southampton Boat Show I decided on a Paguro 4000 genset and Dessalator watermaker. As my yacht (Amokura) is an old classic, space for this equipment was difficult and needed to be hidden away. Advance Yacht Systems reassured me that they could install the equipment within the constraints and to a professional standard. This is exactly what they have done – very happy punter.
Mr P Phillips – 51’ Classic
We have still to commission our generator yet, but the service and help we have received so far has been excellent and all the staff have been helpful and friendly.
The quality of communication, customer service and workmanship from Advance Yacht Systems was some of the best I have ever received. I would not hesitate to recommend you to others or to use you again.
Mr N Holness – Fairline Phantom 32
An excellent generator backed up with knowledge and friendly advice on self installation.
Mr Peter Jones – Feeling 446
‘Pretty good!! Personal touch – Liked it.’
Mr Coyle – Rodman 41
From my first contact at the boatshow through subsequent visits to Saxon Wharf, phone calls and e-mails I have been helped by all the friendly, knowledgeable team. All of whom went out of their way to help me make the right decision and good installation.
Christopher Glenn –Rival 41
From the outset all the staff have been extremely professional and courteous.
Support has always been excellent, with extremely good product and general knowledge.
Gary Thompson – Sealine F43
One of the best special equipment installers I have come across in over 50 years of sailing. If the product is as good in service I will be well pleased.
Mr B Wilkes - Bowman 40
The Installation and fitting out of my Paguro 3000 Compact Generator and Dessalator D60 Cruise AC Watermaker was faultless and very professionally carried out by a team of intelligent and thoughtful people. Great care was taken to avoid any damage to the boat, with dust sheets used extensively. Both pieces of equipment were sited making the best use of available space, but at the same time ensuring easy access for maintenance. All pipes, electrical connections and through hull fittings were carefully and discretely routed after full consultation with me. The level of after sales service is excellent and I certainly could not have done the work myself.
Mr Edward Loden – Dehler 41DS
Excellent at all times. Advance Yacht Systems are very professional, in production, installations and after sales service. A great team.
Mr John Heal – Sunbeam 44
May we take this opportunity to thank Rod and Wayne for an excellent job carried out with care and precision. We stayed on for a few days to test things out and clean up the boat, neither of which was particularly necessary as things were left in such a good state. They were a pleasure to have on board and their approach to the job bodes well for the continued success of Advance Yacht.
Barry Panton – Island Packet 445
The job and product has been professional – the service efficient and reliable. We thoroughly applaud what you are doing and the way you are doing it.
Mr and Mrs K Parks – Beneteau Oceanis 40CC
I’d like to thank you and your team for the way you carried out the installation of the generator. It is a very neat and tidy job in all respects and one really wouldn’t know that it is a recent fitting. I’m pleased to say that so far the generator has performed perfectly and makes a huge difference to the way we use Happy Apple. I would be pleased to give a reference as to the attention to detail and quality of service that the team at AYS Ltd provide.
Mr J Weguelin – Sweden 45